Feature Requests

Integrations

Rapidr

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to
segment users into groups to better position our product.

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to
segment users into groups to better position our product.

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to segment users into groups to better position our product. 

User Segmentation

Under consideration

Alex Maron

Zendesk Integration

Prioritized

Khushbu Jain

When adding an image, I'd like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessibility as screen readers can pick up on the alt text.

So a post would look like this:


Title:

The power button is stuck

Text:

I just got my crown and I'm having trouble pressing the power button:

[alt text: video of me pressing button](link to video) 

I did try pressing the top of the button like it said on this [post](link to another rapidr post) but was not successful. Any ideas how to fix this?

Here's a photo of the power button, it does look like it got moved in shipping.

[alt text: Image of broken button](link to image)

When adding an image, I’d like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessibility as screen readers can pick up on the alt text.
So a post would look like this:
Title:
The power button is stuck
Text:
I just got my crown and I’m having trouble pressing the power button:
[alt text: video of me pressing button](link to video)
I did try pressing the top of the button like it said on this [post](link to another rapidr post) but was not successful. Any ideas how to fix this?
Here’s a photo of the power button, it does look like it got moved in shipping.
[alt text: Image of broken button](link to image)

When adding an image, I’d like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessib...

Add inline photo/video

Open

AJ Keller

Zapier integration

In Progress

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer.

h/t @"Pablius"  

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer.
h/t @“Pablius”

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer. h/t @“Pablius” 

Create feedback on behalf of someone

Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves.

Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves.

Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves. 

Feature Prioritization

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed.

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed.

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed. 

Admin Digest

Jason Hodge

As a user, I want the embed photo to be unique and relevant to the feedback I'm linking to. I expect a snapshot of the image, a company logo, the feedback's current engagement, etc... instead of the big photo for rapidr.io. As a user, I do not like posting the links on my discord/slack because every time I do it creates a massive rapidr image.

As a user, I want the embed photo to be unique and relevant to the feedback I’m linking to. I expect a snapshot of the image, a company logo, the feedback’s current engagement, etc… instead of the big photo for <a rel="noopener noreferrer nofollow" target="_blank" href="http://rapidr.io">rapidr.io</a>. As a user, I do not like posting the links on my discord/slack because every time I do it creates a massive rapidr image.

As a user, I want the embed photo to be unique and relevant to the feedback I’m linking to. I expect a snapshot of the image, a company logo, the feedback’s current engagement, etc… instead of the big...

Improved Embed Photo

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation. 

To prevent it from happening, save all the unsaved changes in the browser in-session, so it persists even on reload.

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation.
To prevent it from happening, save all the unsaved changes in the browser in-session, so it persists even on reload.

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation. To prevent it from happening, save all the unsaved changes in the browser in-session, so it pers...

Save changelog content in localstorage

Like public boards, admin site should also have access to the "trending" sort

Like public boards, admin site should also have access to the “trending” sort

Like public boards, admin site should also have access to the “trending” sort 

Add trending sort in the Admin site

Salesforce Integration

Customer MRR filters will help prioritize features according to the amount of revenue a customer drives in. 

Customer MRR filters will help prioritize features according to the amount of revenue a customer drives in.

Customer MRR Filter

Be able to react with emoji on Changelog

Right now on the Admin site, the upvote button acts as an upvote on behalf and is not obvious and hard to discover. 

We'll move it as a separate action along with the ones that already exist so it's obvious and can be immediately discovered. 

Right now on the Admin site, the upvote button acts as an upvote on behalf and is not obvious and hard to discover.
We’ll move it as a separate action along with the ones that already exist so it’s obvious and can be immediately discovered.

Right now on the Admin site, the upvote button acts as an upvote on behalf and is not obvious and hard to discover. We’ll move it as a separate action along with the ones that already exist so it’s ob...

Move the Vote on Behalf from the upvote button to separate action

I was writing a comment and wanted to share a hyperlink, and my workflow is always to write the text to show, highlight the text to show, then press command + k, which should change the highlighted text to markdown hyperlink and place the cursor between the parenthesis. 

Example

`Some sentence. Follow this guide to get started.`

I'll then highlight the part I want to make a hyperlink; here it's __Follow this guide to get started.__

Then pressing command + m (on mac) should update the text to

`Some sentence. [Follow this guide to get started.](|)`

The cursor represented by the vertical bar is where I can paste the hyperlink with command + v.

`Some sentence. [Follow this guide to get started.](docs.site.com/here)`

I was writing a comment and wanted to share a hyperlink, and my workflow is always to write the text to show, highlight the text to show, then press command + k, which should change the highlighted text to markdown hyperlink and place the cursor between the parenthesis.
Example
<code>Some sentence. Follow this guide to get started.</code>
I’ll then highlight the part I want to make a hyperlink; here it’s Follow this guide to get started.
Then pressing command + m (on mac) should update the text to
<code>Some sentence. [Follow this guide to get started.](|)</code>
The cursor represented by the vertical bar is where I can paste the hyperlink with command + v.
<code>Some sentence. [Follow this guide to get started.](docs.site.com/here)</code>

I was writing a comment and wanted to share a hyperlink, and my workflow is always to write the text to show, highlight the text to show, then press command + k, which should change the highlighted te...

Hotkeys in comment block text editor

As a user, I'd like to see which tickets we've filed so I can determine which requests we still need to add.

As a user, I’d like to see which tickets we’ve filed so I can determine which requests we still need to add.

As a user, I’d like to see which tickets we’ve filed so I can determine which requests we still need to add. 

My tickets view

Once the feedback is merged, the merged feedback URL gives 404 error. But ideally, it should redirect to the original feedback entry (the one it's merged into).

Once the feedback is merged, the merged feedback URL gives 404 error. But ideally, it should redirect to the original feedback entry (the one it’s merged into).

Once the feedback is merged, the merged feedback URL gives 404 error. But ideally, it should redirect to the original feedback entry (the one it’s merged into). 

Merged feedback should redirect to the original one

Allow me to add a featured image to a board

Allow me to add a featured image to a board

Allow me to add a featured image to a board 

Board featured image

Alex

2-way integration with Jira so it syncs Jira ticket status and Rapidr status back and forth.

List of things it should be able to do:

1. Search and link multiple Jira Tickets from Rapidr
2. Sync statuses (2 way)
3. Be able to automatically create a new Jira ticket when Rapidr status is moved to eg. "Planned" or "Prioritized".
4. Search and view Rapidr feedback in Jira interface for linking.
5. Jira and Rapidr has a many to many relationship – meaning one Jira ticket can be linked to multiple Rapidr feedback.

2-way integration with Jira so it syncs Jira ticket status and Rapidr status back and forth.
List of things it should be able to do:
<ol>
<li>Search and link multiple Jira Tickets from Rapidr</li>
<li>Sync statuses (2 way)</li>
<li>Be able to automatically create a new Jira ticket when Rapidr status is moved to eg. “Planned” or “Prioritized”.</li>
<li>Search and view Rapidr feedback in Jira interface for linking.</li>
<li>Jira and Rapidr has a many to many relationship – meaning one Jira ticket can be linked to multiple Rapidr feedback.</li>
</ol>

2-way integration with Jira so it syncs Jira ticket status and Rapidr status back and forth. List of things it should be able to do: Search and link multiple Jira Tickets from Rapidr Sync statuses (2 ...

Jira Integration

As a user I'd like to be able to add a video to the post of the issue I'm having or a customer is having.

As a user I’d like to be able to add a video to the post of the issue I’m having or a customer is having.

As a user I’d like to be able to add a video to the post of the issue I’m having or a customer is having. 