Feature Requests

Integrations

Languages

Rapidr

It would be nice to have a hotjar style in-app widget that invites users to leave feature requests and feedback

It would be nice to have a hotjar style in-app widget that invites users to leave feature requests and feedback

It would be nice to have a hotjar style in-app widget that invites users to leave feature requests and feedback 

In app widget

Done

Muhammad Tauhidi

Run Rapidr on a custom domain like feedback.vandelayindustries.com

It should forward the xyz.rapidr.io URL to the newly chosen custom domain.

Run Rapidr on a custom domain like <a rel="noopener noreferrer nofollow" target="_blank" href="http://feedback.vandelayindustries.com">feedback.vandelayindustries.com</a>
It should forward the <a rel="noopener noreferrer nofollow" target="_blank" href="http://xyz.rapidr.io">xyz.rapidr.io</a> URL to the newly chosen custom domain.

Run Rapidr on a custom domain like feedback.vandelayindustries.com It should forward the xyz.rapidr.io URL to the newly chosen custom domain. 

Custom Domain

Khushbu Jain

Show done items in Roadmap (maybe only some of them that the company chooses) so that it's visible what the company already implemented based on votes. So we need another board column that I connect with the done status (or with a newly created done-show status)

Show done items in Roadmap (maybe only some of them that the company chooses) so that it’s visible what the company already implemented based on votes. So we need another board column that I connect with the done status (or with a newly created done-show status)

Show done items in Roadmap (maybe only some of them that the company chooses) so that it’s visible what the company already implemented based on votes. So we need another board column that I connect with the done status (or with a newly created done-show status) 

Show done items in Roadmap

Bengin Cetindere

Right now, users can only log in or sign up via email. It would be great to have Google Oauth in the authentication process.

Right now, users can only log in or sign up via email. It would be great to have Google Oauth in the authentication process.

Right now, users can only log in or sign up via email. It would be great to have Google Oauth in the authentication process. 

Login / Signup via Google Oauth

Right now, Rapidr needs an authenticated user before we can allow them to vote on feedback, create new feedback, or add a comment. 

Allow companies to configure SSO, and let their users be authenticated via JWT for a seamless transition.

Right now, Rapidr needs an authenticated user before we can allow them to vote on feedback, create new feedback, or add a comment.
Allow companies to configure SSO, and let their users be authenticated via JWT for a seamless transition.

Right now, Rapidr needs an authenticated user before we can allow them to vote on feedback, create new feedback, or add a comment. Allow companies to configure SSO, and let their users be authenticated via JWT for a seamless transition. 

Single Sign-On logins

Enable users to capture feedback directly from Slack. And, send activity notifications to a channel.

Enable users to capture feedback directly from Slack. And, send activity notifications to a channel.

Enable users to capture feedback directly from Slack. And, send activity notifications to a channel. 

Integrate with Slack

Intercom integration would help product leaders to collect customer feedback easily from intercom chats without going back and forth between various apps.

Intercom integration would help product leaders to collect customer feedback easily from intercom chats without going back and forth between various apps.

Intercom integration would help product leaders to collect customer feedback easily from intercom chats without going back and forth between various apps. 

Integrate with Intercom

Rapidr currently has magic link emails for changing passwords. It would be great to have a forgot and set password process to make it easier.

Rapidr currently has magic link emails for changing passwords. It would be great to have a forgot and set password process to make it easier.

Rapidr currently has magic link emails for changing passwords. It would be great to have a forgot and set password process to make it easier. 

Should be able to reset a new password, instead of going for magic links

Basically, for feature releases, most products post it on social media, send an email to their user base and write a blog post + help center section about it.

A changelog of all the features being released would be a perfect way to notify users about product development

The attached image shows on the right side of the screen with a sliding animation when you click on a "What's new" button on your dashboard.

Basically, for feature releases, most products post it on social media, send an email to their user base and write a blog post + help center section about it.
A changelog of all the features being released would be a perfect way to notify users about product development
The attached image shows on the right side of the screen with a sliding animation when you click on a “What’s new” button on your dashboard.

Basically, for feature releases, most products post it on social media, send an email to their user base and write a blog post + help center section about it. A changelog of all the features being released would be a perfect way to notify users about product development The attached image shows on t...

Changelog

Boris Tane

Like Status, we'd like to assign Tags to individual feedback and filter by them. 

Like Status, we’d like to assign Tags to individual feedback and filter by them.

Like Status, we’d like to assign Tags to individual feedback and filter by them. 

Ability to assign Tags on Feedback

Brian Chole

As a user, I'd like to be able to attach images to my comments on posts.

As a user, I’d like to be able to attach images to my comments on posts.

As a user, I’d like to be able to attach images to my comments on posts. 

Attach photo to comment

AJ Keller

Instead of being split by board, have a single column that contains feedback from all boards, in essence, get rid of swimlanes. Move the name of the board to the roadmap card instead.

Instead of being split by board, have a single column that contains feedback from all boards, in essence, get rid of swimlanes. Move the name of the board to the roadmap card instead.

Instead of being split by board, have a single column that contains feedback from all boards, in essence, get rid of swimlanes. Move the name of the board to the roadmap card instead. 

Hide swimlanes (boards) from Roadmap

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer.

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer.

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer. 

Feedback on Behalf of Customers

Prioritized

We need to change the column names because the NOW-NEXT-LATER columns is very disturbing because most of the people are thinking the other way from UNDER REVIEW-PLANNED-IN PROGRESS for example.

We need to change the column names because the NOW-NEXT-LATER columns is very disturbing because most of the people are thinking the other way from UNDER REVIEW-PLANNED-IN PROGRESS for example.

We need to change the column names because the NOW-NEXT-LATER columns is very disturbing because most of the people are thinking the other way from UNDER REVIEW-PLANNED-IN PROGRESS for example. 

Change roadmap column names

Johnny

When clicking on a link in the description of a feedback item, it should open in a new tab so that it doesn't overtake my rapidr window. Testing - https://crucialhuman.com

When clicking on a link in the description of a feedback item, it should open in a new tab so that it doesn’t overtake my rapidr window. Testing - <a rel="noopener noreferrer nofollow" target="_blank" href="https://crucialhuman.com">https://crucialhuman.com</a>

When clicking on a link in the description of a feedback item, it should open in a new tab so that it doesn’t overtake my rapidr window. Testing - https://crucialhuman.com 

Links should open in a new tab

Eddie

Okta

In Progress

Brian Hunt

A product roadmap added with the existing feedback board would help us to communicate the product direction and progress to internal teams and our customers.

A product roadmap will also help assess new feedback requests for functionality against planned work.

A product roadmap added with the existing feedback board would help us to communicate the product direction and progress to internal teams and our customers.
A product roadmap will also help assess new feedback requests for functionality against planned work.

A product roadmap added with the existing feedback board would help us to communicate the product direction and progress to internal teams and our customers. A product roadmap will also help assess new feedback requests for functionality against planned work. 

Product Roadmap

Marcus Bton

Azure AD integration for SAML SSO.

Azure AD

We would like to authenticate our users via Azure AD or Okta to control their access to feedback boards.

We would like to authenticate our users via Azure AD or Okta to control their access to feedback boards.

We would like to authenticate our users via Azure AD or Okta to control their access to feedback boards. 

Single sign-on (SSO) using SAML 2.0

A panel of emojis to record the reactions of users and teammates.

A panel of emojis to record the reactions of users and teammates.

A panel of emojis to record the reactions of users and teammates. 

React to changelog entries with emojis

Open

Customer MRR filters will help prioritize features according to the amount of revenue a customer drives in. 

Customer MRR filters will help prioritize features according to the amount of revenue a customer drives in.

Customer MRR Filter

Jason Hodge

Allows admins to limits access of a board to only team members and specific users.

Allows admins to limits access of a board to only team members and specific users.

Allows admins to limits access of a board to only team members and specific users. 

Private Board

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to
segment users into groups to better position our product.

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to
segment users into groups to better position our product.

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to segment users into groups to better position our product. 

User Segmentation

Alex Maron

Salesforce Integration

We use Rapidr for internal team feedback and want to hide the public feedback portal, as we don't want our feedback boards to be public

We use Rapidr for internal team feedback and want to hide the public feedback portal, as we don’t want our feedback boards to be public

We use Rapidr for internal team feedback and want to hide the public feedback portal, as we don’t want our feedback boards to be public 

Hide Public Feedback Portal

See all participants for particular feedback including voters.
An admin should be able to see a list of all the users who have voted or commented on a feedback.

See all participants for particular feedback including voters.
An admin should be able to see a list of all the users who have voted or commented on a feedback.

See all participants for particular feedback including voters. An admin should be able to see a list of all the users who have voted or commented on a feedback. 

Show Participants for a feedback

As a user, I want to have a logo and a favicon, they are not the same. As a user, I want to set my logo to logo.png and favicon to favicon.png, right now, I can only set logo.png and it overrides the favicon.  My logo should be a horizontal lock of the brand logo and name word mark but a favicon is a special round image that shows well across light and dark backgrounds.

As a user, I want to have a logo and a favicon, they are not the same. As a user, I want to set my logo to logo.png and favicon to favicon.png, right now, I can only set logo.png and it overrides the favicon. My logo should be a horizontal lock of the brand logo and name word mark but a favicon is a special round image that shows well across light and dark backgrounds.

As a user, I want to have a logo and a favicon, they are not the same. As a user, I want to set my logo to logo.png and favicon to favicon.png, right now, I can only set logo.png and it overrides the favicon. My logo should be a horizontal lock of the brand logo and name word mark but a favicon is a...

Option for Favicon Image

When adding an image, I'd like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessibility as screen readers can pick up on the alt text.

So a post would look like this:


Title:

The power button is stuck

Text:

I just got my crown and I'm having trouble pressing the power button:

[alt text: video of me pressing button](link to video) 

I did try pressing the top of the button like it said on this [post](link to another rapidr post) but was not successful. Any ideas how to fix this?

Here's a photo of the power button, it does look like it got moved in shipping.

[alt text: Image of broken button](link to image)

When adding an image, I’d like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessibility as screen readers can pick up on the alt text.
So a post would look like this:
Title:
The power button is stuck
Text:
I just got my crown and I’m having trouble pressing the power button:
[alt text: video of me pressing button](link to video)
I did try pressing the top of the button like it said on this [post](link to another rapidr post) but was not successful. Any ideas how to fix this?
Here’s a photo of the power button, it does look like it got moved in shipping.
[alt text: Image of broken button](link to image)

When adding an image, I’d like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessibility as screen readers can pick up on the alt text. So a post would look like this: Title: The powe...

Add inline photo/video

Zapier integration

While capturing feedback, there can be times when multiple requests are created about the same thing. To have a single source of tracking one initiative per feedback, we need to have a way to merge multiple requests together.

While capturing feedback, there can be times when multiple requests are created about the same thing. To have a single source of tracking one initiative per feedback, we need to have a way to merge multiple requests together.

While capturing feedback, there can be times when multiple requests are created about the same thing. To have a single source of tracking one initiative per feedback, we need to have a way to merge multiple requests together. 

Merge two feedback entries together

Zendesk Integration

Like public boards, admin dashbaord should also have access to the "trending" sort.

Like public boards, admin dashbaord should also have access to the “trending” sort.

Like public boards, admin dashbaord should also have access to the “trending” sort. 

Trending Sort in Admin Dashboard

Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves.

Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves.

Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves. 

Feature Prioritization

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed.

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed.

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed. 

Admin Digest

Email notifications whenever a new release note/ changelog entry is published.

Email notifications whenever a new release note/ changelog entry is published.

Email notifications whenever a new release note/ changelog entry is published. 

Email updates for changelog

An RSS feed of changelog posts to help users receive updates about new releases, without manually checking changelog posts.

An RSS feed of changelog posts to help users receive updates about new releases, without manually checking changelog posts.

An RSS feed of changelog posts to help users receive updates about new releases, without manually checking changelog posts. 

Changelog RSS

Under consideration

Mainly when people want to show bugs

Attach videos in feature requests

Rahul Philip

Showcase user details such as email, votes, recent activity, and account details, including their company and revenue generated by their account. 

Showcase user details such as email, votes, recent activity, and account details, including their company and revenue generated by their account.

Customer Profiles

It would be great if Rapidr allowed users to subscribe to changelog email updates and pick whether they want a monthly digest or to be emailed each time.

It would be great if Rapidr allowed users to subscribe to changelog email updates and pick whether they want a monthly digest or to be emailed each time.

It would be great if Rapidr allowed users to subscribe to changelog email updates and pick whether they want a monthly digest or to be emailed each time. 

Changelog Email Subscription

GDPR compliance support is a must for us to use this software.

GDPR compliance support is a must for us to use this software.

GDPR compliance support is a must for us to use this software. 

GDPR compliance

We need the ability to change the title that says "Give Feedback" on the customer portal to something else

We need the ability to change the title that says “Give Feedback” on the customer portal to something else

We need the ability to change the title that says “Give Feedback” on the customer portal to something else 

Ability to change header text on customer portal

Andy

Right now there is no convenient way to see all the voters for any given feedback. Expose the list of participants in the admin portal who have either voted/commented on the feedback.

Right now there is no convenient way to see all the voters for any given feedback. Expose the list of participants in the admin portal who have either voted/commented on the feedback.

Right now there is no convenient way to see all the voters for any given feedback. Expose the list of participants in the admin portal who have either voted/commented on the feedback. 

See who voted for a feedback

2-way integration with Jira so it syncs Jira ticket status and Rapidr status back and forth.

List of things it should be able to do:

1. Search and link multiple Jira Tickets from Rapidr
2. Sync statuses (2 way)
3. Be able to automatically create a new Jira ticket when Rapidr status is moved to eg. "Planned" or "Prioritized".
4. Search and view Rapidr feedback in Jira interface for linking.
5. Jira and Rapidr has a many to many relationship – meaning one Jira ticket can be linked to multiple Rapidr feedback.

2-way integration with Jira so it syncs Jira ticket status and Rapidr status back and forth.
List of things it should be able to do:
<ol>
<li>Search and link multiple Jira Tickets from Rapidr</li>
<li>Sync statuses (2 way)</li>
<li>Be able to automatically create a new Jira ticket when Rapidr status is moved to eg. “Planned” or “Prioritized”.</li>
<li>Search and view Rapidr feedback in Jira interface for linking.</li>
<li>Jira and Rapidr has a many to many relationship – meaning one Jira ticket can be linked to multiple Rapidr feedback.</li>
</ol>

2-way integration with Jira so it syncs Jira ticket status and Rapidr status back and forth. List of things it should be able to do: Search and link multiple Jira Tickets from Rapidr Sync statuses (2 way) Be able to automatically create a new Jira ticket when Rapidr status is moved to eg. “Planned” ...

Jira Integration

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation. 

To prevent it from happening, save all the unsaved changes in the browser in-session, so it persists even on reload.

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation.
To prevent it from happening, save all the unsaved changes in the browser in-session, so it persists even on reload.

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation. To prevent it from happening, save all the unsaved changes in the browser in-session, so it persists even on reload. 

Save changelog content in localstorage

Once you upload a cover image, there is no going back to the default one, which is annoying for when you upload a new one and realize it doesn't fit at all, but are stuck with it until you find a better one.

Once you upload a cover image, there is no going back to the default one, which is annoying for when you upload a new one and realize it doesn’t fit at all, but are stuck with it until you find a better one.

Once you upload a cover image, there is no going back to the default one, which is annoying for when you upload a new one and realize it doesn’t fit at all, but are stuck with it until you find a better one. 

Remove Cover Image

Anish Anne

Allow admins to create, edit, and delete their own statuses.

This would help admins to use their own specific terminology which you use universally throughout their product management tools. This makes the experience less confusing for end-users and internally matches the same language.

Allow admins to create, edit, and delete their own statuses.
This would help admins to use their own specific terminology which you use universally throughout their product management tools. This makes the experience less confusing for end-users and internally matches the same language.

Allow admins to create, edit, and delete their own statuses. This would help admins to use their own specific terminology which you use universally throughout their product management tools. This makes the experience less confusing for end-users and internally matches the same language. 

Custom Status

Some use cases:
- Pitch competition
- Customer wants to control the features list and use the board as a voting system only

Some use cases:
<ul>
<li>Pitch competition</li>
<li>Customer wants to control the features list and use the board as a voting system only</li>
</ul>

Some use cases: Pitch competition Customer wants to control the features list and use the board as a voting system only 

Ability to create a feedback board with public submission disabled

As a user, I want the embed photo to be unique and relevant to the feedback I'm linking to. I expect a snapshot of the image, a company logo, the feedback's current engagement, etc... instead of the big photo for rapidr.io. As a user, I do not like posting the links on my discord/slack because every time I do it creates a massive rapidr image.

As a user, I want the embed photo to be unique and relevant to the feedback I’m linking to. I expect a snapshot of the image, a company logo, the feedback’s current engagement, etc… instead of the big photo for <a rel="noopener noreferrer nofollow" target="_blank" href="http://rapidr.io">rapidr.io</a>. As a user, I do not like posting the links on my discord/slack because every time I do it creates a massive rapidr image.

As a user, I want the embed photo to be unique and relevant to the feedback I’m linking to. I expect a snapshot of the image, a company logo, the feedback’s current engagement, etc… instead of the big photo for rapidr.io. As a user, I do not like posting the links on my discord/slack because every t...

Improved Embed Photo

**Problem**: Right now, there is no way to see if you've received new feedback other than opening up your feedback portal and looking at the feed. 

You might not open the feedback portal for a few days, which might result in a bad end-user experience for the feedback creator who might be awaiting your response.

**Proposal**: Send an email alert like when a new comment is created to the admin users.

Problem: Right now, there is no way to see if you’ve received new feedback other than opening up your feedback portal and looking at the feed.
You might not open the feedback portal for a few days, which might result in a bad end-user experience for the feedback creator who might be awaiting your response.
Proposal: Send an email alert like when a new comment is created to the admin users.

Problem: Right now, there is no way to see if you’ve received new feedback other than opening up your feedback portal and looking at the feed. You might not open the feedback portal for a few days, which might result in a bad end-user experience for the feedback creator who might be awaiting your re...