Feature Requests
Let us know what features you want added to Rapidr
Language localization
0
Language localization shouldn’t be limited to browser settings. By allowing it to be a configurable option or a user-selectable preference, we empower users to choose their preferred language, enhancing their overall experience.
Ban Spam User Accounts3
Open
Allow us to ban spam accounts posting rubbish on our customer feedback portal.
Upvote through Slack0
Open
Add the ability to upvote existing posts through Slack, currently only creating new posts is available
Feedback Analytics3
Under consideration
Feedback analysis will help break customer feedback down into something easy to understand and insightful for product teams
Roadmap Widget0
Open
Can we have roadmap widget similar to feedback and changelog widget so as to embed anywhere on our website. This would really help.
Assign a feedback to yourself2
Open
It would be great to be able to tag myself in a request, almost as a reminder.
Admin Digest0
Prioritized
A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed.
Feature Prioritization3
Open
Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves.
Changelog Email Subscription1
Under consideration
It would be great if Rapidr allowed users to subscribe to changelog email updates and pick whether they want a monthly digest or to be emailed each time.
Customer MRR Filter1
Open
Customer MRR filters will help prioritize features according to the amount of revenue a customer drives in.
GDPR compliance1
Prioritized
GDPR compliance support is a must for us to use this software.
Chrome Extension
2
Chrome extension will let users add feedback from anywhere on the web. This would majorly help customer-facing teams to submit their feedback.
Changelog Comments3
Open
Allow users to add comments and engage in discussions in every changelog entry.
Pin Comments to Posts0
Open
Allow admins to pin comments to various feedback posts to keep users updated about important information about it.
Bulk Feedback with API1
Open
Allow bulk feedback to be created with Rapidr API.
Changelog Email Updates1
In Progress
Email notifications whenever a new release note/ changelog entry is published.
Estimated Dates for Feedback Posts0
Open
It would be great if we can add estimated dates for feedback posts so as to show when that feature will be shipped and ready to use, apart from status updates.
NPS Feedback0
Open
Collect give different types of feedback such as NPS, CSAT, along with product feedback.
React to changelog entries with emojis1
Open
A panel of emojis to record the reactions of users and teammates.
Feedback on Behalf of Customers1
Prioritized
While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer.
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