Evaluate features according to the value they provide to our business. This will help drive our product strategy to distinguish the must-have features from the nice-to-haves.

Filter customer feedback from different user groups, such as high-paying customers. User segmentation will help our team to segment users into groups to better position our product.

A weekly or, a monthly overview of all the customer feedback gathered and activities performed across all boards in the form of an email to keep the team informed.

Customer MRR filters will help prioritize features according to the amount of revenue a customer drives in.

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Allow me to add a featured image to a board

It would be nice to have a hotjar style in-app widget that invites users to leave feature requests and feedback

Like public boards, admin site should also have access to the “trending” sort

Chrome extension will let users add feedback from anywhere on the web. This would majorly help customer-facing teams to submit their feedback.

While creating new feedback in the admin portal, the author should have a way to create the feedback on behalf of their customer. h/t @“Pablius”

Right now on the Admin site, the upvote button acts as an upvote on behalf and is not obvious and hard to discover. We’ll move it as a separate action along with the ones that already exist so it’s ob...

As a user, I want the embed photo to be unique and relevant to the feedback I’m linking to. I expect a snapshot of the image, a company logo, the feedback’s current engagement, etc… instead of the big...

Once the feedback is merged, the merged feedback URL gives 404 error. But ideally, it should redirect to the original feedback entry (the one it’s merged into).

I was writing a comment and wanted to share a hyperlink, and my workflow is always to write the text to show, highlight the text to show, then press command + k, which should change the highlighted te...

Sometimes people signup and their name field contains their email. For some purposes full names may also not be what we want. Maybe let admins edit accounts’ names too (instead of just the user themse...

When I type in a new changelog entry, the progress can get lost due to accidental reload or navigation. To prevent it from happening, save all the unsaved changes in the browser in-session, so it pers...

As a user, I’d like to see which tickets we’ve filed so I can determine which requests we still need to add.

When adding an image, I’d like to be able to have a markdown link generate for each image that I can reference or link to from the current post or another post on the site. This also improves accessib...

As a user I’d like to be able to add a video to the post of the issue I’m having or a customer is having.

Currently, our customizations only affect the button and a few other things, would be great if we could change things like the backgrounds of the page, the requests, etc. Would allow for people to mak...